"Today we purchased a new car and had a very good experience with our purchase. The good experience did not start with our visit, communication started with a call from Keith Burgess regarding the Costco program. Keith confirmed back to us by e-mail our appointment time. We received attention from the time we arrived to the time we left with our new car, and in fact received a follow-up the evening of the day we purchased the car. We had an opportunity to give a good test drive on the car. Keith Burgess worked with us even though we were a bit early while he attended to the needs of the prior customer. Keith did a great job of multi-tasking. There was an attention to detail on the pricing for the car and information, lots of information, about the options we had to find the car we wanted. We cut to the chase on price quickly, was not drawn out and Keith was open and informative on the pricing. The attention continued into the finance department with Dan, where we had a fast and informative closing of the deal. Dan and Keith were both very friendly. The visit concluded with a very informative review of the features of the car. All of the above are usually done by many dealers, just not this well, this efficiently, this friendly, and what was so professional."
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