Monday, March 12, 2012

Dan, thank you for providing excellent customer service

"Dan, the finance manager, was excellent to work with. We were in and out of his office and completely satisfied in under a half hour. He explained all of our options, made the sales push, and then respected our decision not to upgrade our warranty or purchase additional options. He hit the right combination of persuasive without going over the top into annoying. Very efficient and truly expedited the process for us, saving lots of time. I rated the overall experience as Good only because we had to wait awhile before seeing Dan. The dealership was exceptionally busy that evening."

http://bit.ly/gz7n7P

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