Monday, October 17, 2011

Bob and Dan, thank you for helping us offer the best in customer service. We appreciate your hard work.

"I purchased my first Hyundai yesterday. Did a lot of online research, Hyundai, Honda, Nissan, Toyota and VW. Hyundai had the best price, best warranty and best safety record. I had a wonderful sales man-Bob Gold. He explained the pros/cons of Sonata v. Tuscon. I landed on the Tuscon, took for a test drive and that was it. Bob, walked me through all of the options which at first were quite intimidating. He took a lot of time explaining and showing everything to me. I previously owned 2 VWs and they didn't explain anything to me, gave me the keys and I had to learn everything myself. Dealership is state of the art, all personnel are very friendly. I like that when you buy the car, they ring a bell and everyone claps. Additionally, can't tell you how many of the associates came over and introduced themselves as well as offering congratulations. Dan was also very helpful explaining the terms of the contract and what I needed to do in updating my city sticker, IPASS and auto insurance. I love my new car, can't believe all of the perks that come along with owning a Hyundai. They believe in their product and their service which is refreshing."

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