Thursday, September 15, 2011

Vince, thank you for your hard work and dedication to customer satisfaction.

"I came in and spoke to Vince regarding issues I was having with my car. He was very helpful and solved all my problems. I would highly recommend this dealership to anyone and especially VINCE for his prompt honest customer service."

"I came in looking for a used vehicle, and vince rotella was there promp to help me. I told him my story and how my credit was a little low! Unlike most dealers vince did not try and push me out the door!! He talked to me about used cars and being a first time car owner and things as such. Never in my life have i felt so eased and pleased. I want to thank Vince Rotella for all the help he provided for me. Such great customer service, well dressed and finally I found someone who knew what they were talking about. Thank you Vince Rotella."

"We purchased a used car for our son's graduation in June. From the beginning it had a rattle in the rear end. We brought it in last week and spoke to Vince. He said that he would walk it through the process and figure out what the problem was. He called us three times to let us know what was going on. When we went in to pick up the car, he told us that he found out that there was a recall on the problem and it would not cost us a cent. His attitude and commitment to servicing the customer should be commended. We will definitely be bringing our car to Vince for all our repair and maintenance needs."

"We purchased two Hyundai vehicles in 2004. We are so pleased we chose to purchase from O'Hare Hyundai because of the Service Department. The personnel are a friendly, professional and service oriented team of individuals.


We generally work with Vince Rotella, who is outstanding, but we have worked with other Service Advisors as well. They work as a team with the Parts Department and the Mechanics to keep our cars serviced and running efficiently.

Not only would we consider purchasing from Hyundai again but when we do it will be from O'Hare Hyundai because of its professional Service Department. We feel that O'Hare Hyundai's Service Department provides years of consistent professional service and maintenance to keep our vehicles running."

http://bit.ly/gz7n7P

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